EPOS enters PH, targets IT, BPO industries

EPOS, a premium audio brand from Demant Group, officially made its debut in the Philippines on Friday.

Operating in more than 30 countries worldwide, EPOS’ launch in the Philippines is aligned with the brand’s continued commitment to develop, innovate and offer premium audio solutions for the more digitally-accustomed professionals.

As the business world transitions into the new normal, it is only crucial for enterprises to adapt and be ready.

And EPOS has released three separate lines of audio devices to cater to those needs: ADAPT, EXPAND, and IMPACT.

Audio problems persist at remote work

The switch to remote and virtual setups have led to a handful of frustrating work-related experience that in turn negatively impacts businesses and customer satisfaction.

Research from EPOS has found that 95 percent of today’s workforce admit that their concentration and efficiency at work have suffered due to audio setbacks.

This has resulted in 35 percent reporting feelings of frustration, irritation, and annoyance due to bad audio.

In the same forecasts report mentioned above, 20 percent is said to have bad audio, which leads to dissatisfied clients. In addition, 15 percent even lost at least a client because of bad audio experiences, affecting finances directly.

These mean decision makers will have to act now to address immediate audio issues and avoid long-term business-related risks.

Understanding employee needs also means meeting them to create an efficient hybrid working model that is safe and secure for the future.

Work from home: Preferred for the future

As he benefits of virtual working are now well-known, and businesses are keen to maintain some of the convenience, flexibility, and adaptability that remote work promises.

According to the Recalibration of the Philippine IT-BPM Industry Growth Forecasts for 2020-2022, 73 percent of 161 Filipino business leaders surveyed see their organizations continuing to implement a work-from-home setup even after the COVID-19 pandemic situation eases.

As digital advances continue to be utilized along with the transformation of working habits into a more technology-driven one, phone calls, conference calls, and voice customer interactions have also increased.

According to EPOS’ 2021 Understanding Sound Experience Report, the information technology-business process outsourcing sector is also projected to add more than 130,000 jobs by 2022.

This is where EPOS comes in to help enterprises take excellent sound experience to the next level, with a clear purpose of helping teams across the Philippines achieve their full potential through crisp and barrier-free communication.

ADAPT for more comfort

The brand is introducing three key product lines offered to enterprises for their working setups: ADAPT, EXPAND and IMPACT.

The ADAPT line features premium headsets with wireless functionality and active noise cancellation (ANC) for those who want to make flawless business calls from anywhere.

These headsets are built to address users’ primary needs and help them work in a more comfortable manner.

The product line is inspired by professionals who need to collaborate and work from several locations and environments on different devices without ever compromising on style or crystal-clear audio.

Included is the ADAPT 100 Series uses EPOS Voice technology with a noise-cancelling microphone to optimize the user’s voice and enhance their calls, and integrated EPOS ActiveGard technology protects users from acoustic shock.

EXPAND for seamless conference calls

The EXPAND line is a series of premium speaker phones made for collaboration.

With enhanced voice pickup and superior sounds, participation in conference calls is made more engaging and hassle-free.

People involved can now speak with more confidence, as they can be heard with more clarity as if just conversing in person.

The EXPAND 80 Series presents a scalable Bluetooth speakerphone for up to 16 in-room participants, designed to unite colleagues within and beyond meeting rooms across the world.

IMPACT to provide office comfort

Lastly, the IMPACT range is perfect for professionals who work in dynamic office spaces and spend long hours talking on the phone.

The IMPACT line is created to improve efficiency and deliver excellent customer experience.

Every model is designed to be comfortable to wear and is fully compatible with other devices and systems.

For instance, the IMPACT MB Pro Series delivers natural audio experiences with EPOS Voice technology, and optimized speech with an ultra-noise-cancelling microphone.

The post EPOS enters PH, targets IT, BPO industries appeared first on GadgetMatch.

EPOS enters PH, targets IT, BPO industries EPOS enters PH, targets IT, BPO industries Reviewed by Telenor Editorial on November 01, 2021 Rating: 5

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